Privacy Policy
Privacy Policy
Effective Date: 30/06/2023
This Privacy Policy outlines how The Drip ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("you" or "your") who visit our website or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you visit our website or interact with our services, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, billing information, and other details necessary to fulfil your orders or provide customer support.
1.2 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities, preferences, and device information. This helps us improve your browsing experience, personalise content, and analyse website traffic.
2. How We Use Your Information
2.1 Order Processing: We use the personal information you provide to process and fulfil your orders, communicate with you regarding your purchases, and provide customer support.
2.2 Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or other updates about our products, services, or special offers. You can opt-out of these communications at any time.
2.3 Analytics and Improvements: We may use your information to analyse website usage, conduct market research, improve our products and services, and enhance the overall user experience.
3. Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms. These providers are obligated to protect your information and can only use it for the purposes specified by us.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also request to unsubscribe from marketing communications or withdraw your consent at any time. Please contact us using the information provided below to exercise these rights.
6. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have unintentionally collected personal information from a child, please contact us immediately.
7. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please Contact Us.
We appreciate your trust in The Drip and are committed to protecting your privacy.